Difficult people are all around us. You cannot avoid them! The key to dealing with difficult people is be aware of how it affects you, to be aware of your own responses, to maintain emotional control and to ensure that you are working for the best outcome.
Help! I'm a Perfectionist
Help! How Do I Recognise Someone Else’s Communication DNA?
So you want to understand someone in your world. Someone who may be confusing or frustrating you. perhaps you need to be able to have a tricky conversation or give some feedback. Perhaps you need to be able to work more effectively together. The key to better communication is to be able to understand where the other person is coming from. Understanding their Communication DNA......