Difficult people

Dealing with Difficult People without anxiety and fear

Dealing with Difficult People without anxiety and fear

Have you ever had that awful sinking feeling whenever you've had to deal with a difficult person?  Have you ever not wanted to go to work or avoided social occasions because a particular person was there?  Difficult people and difficult conversations are a part of life; you cannot avoid them.  What will help you is a set of skills that will reveal a new way to approach this very common problem.